An internal investigation is an important mechanism an organization can use to address an allegation of wrongdoing, determine legal liability, identify individuals or parties with culpability, comply with regulatory requirements, develop corrective measures and enhance operational efficiencies. Buckner is pleased to continue its blog series highlighting best practices, strategies and techniques that can be used by organizational leaders and counsel during an internal investigation. Today’s post will feature the Society for Human Resource Management’s list of top ten common mistakes made during an internal investigation:
- Failing to plan.
- Ignoring complaints.
- Delaying investigations.
- Losing objectivity.
- Being distracted during interviews.
- Using overly aggressive interview tactics.
- Not conducting a thorough investigation.
- Failing to reach a conclusion.
- Failing to create a written report.
- Failing to follow up with those involved.
Source: “How to Conduct a Workplace Investigation”, SHRM.org, available at: http://www.shrm.org/publications/hrmagazine/editorialcontent/2014/1214/pages/1214-workplace-investigations.aspx.
Contact attorney Michael L. Buckner (+1-954-941-1844; firstname.lastname@example.org) for additional information on conducting internal investigations and intelligence-gathering.