An internal investigation is an important mechanism an organization can use to address an allegation of wrongdoing, determine legal liability, identify individuals or parties with culpability, comply with regulatory requirements, develop corrective measures and enhance operational efficiencies. Buckner is pleased to continue its blog series highlighting best practices, strategies and techniques that can be used by organizational leaders and counsel during an internal investigation. Today’s post will describe a case management system. Specifically, a case management system is the process the internal investigator maintains a record of the key data and information collected during an inquiry. A case management system can be a hard copy files or a sophisticated electronic software platform. Most importantly, an effective case management system must share the following elements: (a) secure and confidential; (b) organized; and (c) accurate and thorough.
Contact attorney Michael L. Buckner (+1-954-941-1844; email@example.com) for additional information on conducting internal investigations and intelligence-gathering.